Terms of Service

01Acceptance of terms

By accessing or using this website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the site. If you use the site on behalf of an organization, you represent that you are authorized to accept these Terms for that organization.

02Our services

Alleyoop provides outsourced sales-development services, including prospect research, list-building, multi-channel outreach, lead qualification, and appointment-setting, along with related tools and content. This website provides information about those services and lets you contact us, book meetings, and use interactive tools.

03Engagement & separate agreements

Nothing on this website is an offer to provide services on particular terms, and using the site does not create a services relationship. Any engagement begins only when both parties sign a written Master Services Agreement (MSA), statement of work, or order form. Those documents, not this website, define the scope, fees, service levels, data handling, and other terms of the work, and they control in the event of any conflict with these Terms.

04Eligibility

The site and services are intended for businesses and for individuals who are at least 18 years old and able to form a binding contract. They are not intended for personal, family, or household use.

05Client responsibilities

If you engage Alleyoop, you agree to provide accurate information and timely approvals, and you are responsible for ensuring that the contacts, messaging, offers, and target lists you provide or approve comply with applicable laws and third-party rights. You retain responsibility for your own products, claims, and customer relationships. Specific responsibilities are detailed in your services agreement.

06No guarantee of specific results

We bring real expertise, process, and effort to every program, but outbound results depend on many factors outside our control, your market, offer, pricing, timing, and responsiveness among them. Except as expressly stated in a signed services agreement, Alleyoop does not guarantee any specific number of meetings, opportunities, pipeline, or revenue. Statistics, case studies, and examples on this site reflect particular engagements and are not promises of future performance.

07Fees & payment

Fees for services are set out in your order form or MSA. Unless that agreement says otherwise, fees are billed in advance, are non-refundable except as expressly provided, and are due per the agreed schedule. This website itself is provided free of charge for informational use.

08Intellectual property

The website and its content, text, graphics, logos, the Alleyoop name and marks, and the design and arrangement of the site, are owned by Alleyoop or its licensors and are protected by intellectual-property laws. You may view and share the content for informational purposes, but you may not copy, modify, distribute, sell, or create derivative works from it without our written permission.

09Your data is yours

We believe the pipeline we build belongs to you. As provided in your services agreement, the prospect data, contact records, messaging, and meetings generated for your program are your property, delivered to you and yours to keep, during the engagement and after it ends. Alleyoop claims no ownership of your customer data or the results of work performed for you.

10Acceptable use of the site

You agree not to misuse the site, including by attempting to gain unauthorized access, interfering with its operation, scraping or harvesting data, introducing malicious code, or using it to violate any law or the rights of others.

11Third-party services

The site may use or link to third-party services (for example, our scheduling/booking provider). Your use of those services is subject to their own terms and privacy policies, and we are not responsible for them.

12Disclaimers

The website and its content are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted, error-free, or secure, or that any information on it is complete or current.

13Limitation of liability

To the fullest extent permitted by law, Alleyoop and its officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, arising out of or relating to your use of the website. Liability arising from paid services is addressed in the applicable services agreement.

14Indemnification

You agree to indemnify and hold harmless Alleyoop from claims, damages, and expenses (including reasonable legal fees) arising out of your misuse of the site or violation of these Terms or applicable law. Indemnification relating to services is governed by your services agreement.

15Confidentiality

Information exchanged in the course of a services relationship is treated as confidential and handled under the confidentiality terms of the applicable services agreement. We respect the confidentiality of our clients’ information and expect the same in return.

16Term & termination

We may suspend or terminate your access to the website at any time if you violate these Terms or for any other reason. The term and termination of paid services are governed by your services agreement. Provisions that by their nature should survive, such as intellectual property, disclaimers, limitation of liability, and indemnification, will survive termination.

17Governing law & disputes

These Terms are governed by the laws of the [Governing State], without regard to its conflict-of-laws rules. The parties agree to the exclusive jurisdiction of the state and federal courts located in [County, State] for any dispute not subject to a separate agreement, except that either party may seek injunctive relief to protect its intellectual property or confidential information.

18Changes to these terms

We may update these Terms from time to time. When we do, we’ll revise the “Last updated” date above. Material changes take effect when posted, and your continued use of the site means you accept the revised Terms.

19Contact us

Questions about these Terms? Reach us at:

Alleyoop
Email: [email protected]
Mailing address: [Company mailing address]